Privacy Policy
Last updated: December 22, 2025
1. Introduction
93bases, LLC ("we," "us," or "our") operates Scouter (the "Service"), a creator discovery platform for agencies and brands. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.
2. Information We Collect
Account Information: When you create an account, we collect:
- Name
- Email address
- Password (stored in encrypted form)
- Team or organization name (if applicable)
Payment Information: When you subscribe to a paid plan, our payment processor (Stripe) collects:
- Credit or debit card number
- Billing address
- Payment history
We do not store full payment card numbers on our servers. Payment data is processed and stored securely by Stripe in accordance with PCI-DSS requirements.
Usage Information: We automatically collect certain information when you use the Service:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and features used
- Time and date of access
- Referring website or source
User Content: We collect content you create within the Service:
- Saved creator lists
- Notes on creators
- Tags and labels
- Export history
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Create and manage your account
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We share information with third-party vendors who perform services on our behalf:
- Stripe: Payment processing
- Email Service Providers: Transactional and marketing emails
- Analytics Providers: Usage analysis and product improvement
- Cloud Hosting: Data storage and infrastructure
Team Members: If you use the Service as part of a team, other team members may see your name, email, and activity within shared workspaces.
Legal Requirements: We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, safety, or property.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data from Third-Party Platforms
The Service displays publicly available information about content creators from platforms including YouTube, Instagram, and Twitter. This creator data is collected from:
- Public APIs provided by these platforms
- Publicly accessible profile information
- Third-party data aggregators
We do not access private or non-public information from these platforms. Creator data is refreshed periodically and may not reflect real-time changes.
6. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use the Service
- Improve and personalize your experience
You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (TLS/SSL)
- Encryption of sensitive data at rest
- Regular security assessments
- Access controls and authentication
- Employee security training
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. After account termination:
- Account data is typically deleted within 90 days
- Backup data may be retained for up to 1 year
- We may retain certain information as required by law
- Anonymized or aggregated data may be retained indefinitely
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing
To exercise these rights, please contact us at privacy@93bases.com.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of the sale of personal information
- Right to non-discrimination for exercising your rights
We do not sell personal information as defined by the CCPA.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws.
By using the Service, you consent to the transfer of your information to the United States and other countries where we operate.
12. Children's Privacy
The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@93bases.com
- Website: scouterhq.com